Frequently Asked Questions

Everything you need to know about Veriflo's document protection

Technology

How does the fingerprinting work?

Our proprietary 5-layer forensic fingerprinting embeds invisible markers at multiple levels: metadata, steganographic (pixel-level), structural, perceptual hash, and blockchain. Each copy gets a unique fingerprint tied to the recipient. Even if someone screenshots, crops, or edits the content, enough layers survive to identify the source with 98.5% accuracy.

Is the fingerprint visible to recipients?

No. Unlike visible watermarks, our fingerprints are completely invisible to the human eye. Recipients see and use your content normally - they have no idea it's protected. This is crucial because visible watermarks can be cropped or edited out.

How does blockchain verification work?

When you upload a document, we create a cryptographic hash of the content and write it to the Polygon blockchain. This creates an immutable timestamp proving the document existed at that moment. Anyone can verify authenticity by scanning the QR code or entering the verification ID - the blockchain confirms the document hasn't been altered.

What file types do you support?

We support all major file types up to 500MB: PDFs, Word documents, images (JPG, PNG, TIFF, etc.), videos (MP4, MOV, etc.), audio files (MP3, WAV, etc.), and even source code. If your file type isn't listed, contact us - we're constantly adding support for new formats.

Legal & Evidence

Is the evidence court-admissible?

Yes. Our forensic reports are designed to meet legal evidence standards. We provide detailed chain-of-custody documentation, technical methodology explanations, and expert-ready reports. Several law firms use Veriflo specifically for litigation support. Enterprise customers get access to our legal team for testimony support.

How do I identify a leaker?

If you find your content leaked, upload the leaked version to our analysis tool. We'll extract the fingerprint and match it to your distribution records, identifying exactly which recipient's copy was leaked. You'll receive a forensic report with all the evidence needed for legal action or internal investigation.

Can I take legal action against leakers?

Yes. Our forensic reports provide the evidence needed to pursue legal action. This includes breach of contract claims, copyright infringement, and in some cases criminal charges. We recommend consulting with a qualified attorney to understand your options based on your specific situation and jurisdiction.

Privacy & Security

What about GDPR and data privacy?

We're fully GDPR compliant and SOC 2 Type II certified. Your documents are encrypted at rest (AES-256) and in transit (TLS 1.3). We never access your content except for processing. For Enterprise customers, we offer data residency options in EU, US, or other regions.

Is my content stored securely?

Absolutely. All documents are encrypted using AES-256 encryption at rest and TLS 1.3 in transit. Our infrastructure is SOC 2 Type II certified, and we undergo regular security audits. Enterprise customers can choose specific data residency regions for compliance requirements.

Do you access or view my documents?

No. Your documents are processed automatically by our systems. Human staff never access your content unless you specifically request support assistance with a particular document, and only with your explicit permission.

Pricing & Plans

Can I try before I buy?

Yes! Start with our Starter plan - no long-term commitment required. You can cancel anytime. For Enterprise customers, we offer a pilot program to test with your specific use cases before committing.

What's included in each plan?

Starter ($49/mo) includes 50 files/month with full blockchain verification and fingerprinting. Professional ($149/mo) adds 250 files/month, bulk upload, API access, and DMCA automation. Enterprise offers unlimited files, white-label branding, SSO, and dedicated support. See our pricing page for full details.

Can I cancel anytime?

Yes. All plans are month-to-month with no long-term contracts. You can cancel anytime from your account settings. Annual plans offer 2 months free and can be cancelled with a prorated refund.

Integration & Setup

How long does setup take?

You can start protecting documents in 30 seconds. Sign up, upload your first file, and it's immediately protected with blockchain verification and forensic fingerprinting. No technical setup or IT team required.

Do you have an API?

Yes. Professional and Enterprise plans include API access for automated document protection. You can integrate Veriflo into your existing workflows, document management systems, or custom applications. Full API documentation is available upon signup.

Can I integrate with my existing systems?

Enterprise plans include custom integrations with document management systems like SharePoint, Google Drive, Dropbox, and more. We also support SSO/SAML for enterprise authentication. Contact our sales team to discuss your specific integration needs.

Still Have Questions?

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