Privacy Policy

1. Introduction

Veriflo ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using Veriflo, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide, including:

• Account information (name, email address, company name, password)
• Payment information (credit card, billing address)
• Profile information (job title, company size, industry)
• Communication preferences

Automatically Collected Information

We automatically collect certain information about your device and usage:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Log data (access times, error reports)
• Cookies and similar tracking technologies

Document Information

Regarding documents you share through our Service:

• We do NOT store or access the content of your documents
• We ONLY collect metadata about access (who accessed when and from where)
• Documents are encrypted end-to-end with your encryption keys
• We cannot decrypt or view document contents

3. How We Use Your Information

We use collected information for:

• Providing and improving the Service
• Processing transactions and sending related information
• Email correspondence and customer support
• Sending marketing communications (with your consent)
• Monitoring and analyzing trends, usage, and activities
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Complying with legal obligations
• Personalizing and improving your experience

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in these circumstances:

• Service Providers: Vendors who assist us in operating our website and conducting our business
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• Consent: With your explicit consent for other purposes

We maintain strict confidentiality agreements with all third parties to protect your information.

5. Data Security

We implement comprehensive security measures to protect your information:

• AES-256 encryption for data at rest
• TLS/SSL encryption for data in transit
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Access controls and authentication protocols
• Secure password management policies

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@veriflo.com. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and understand how you use our Service.

Types of Cookies:

• Essential: Required for basic functionality
• Performance: Track how you use the Service
• Functional: Remember your preferences
• Marketing: Deliver targeted advertisements

You can control cookie settings through your browser. Disabling cookies may affect Service functionality.

8. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using Veriflo, you consent to the transfer of your information to countries outside your country of residence.

For EU residents, we implement Standard Contractual Clauses to ensure adequate protection for international data transfers.

9. Children's Privacy

Our Service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or prominent notice on our website.

Your continued use of the Service following the posting of revised Privacy Policy means that you accept and agree to the changes.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to delete personal information collected
• Right to be notified of changes to this policy

13. GDPR Compliance

If you are located in the European Union, we process your information in compliance with the General Data Protection Regulation (GDPR). You have rights including access, rectification, erasure, and data portability. For more information, contact our Data Protection Officer at dpo@veriflo.com.